Consumer Experience Specialist with German

Consumer Experience Specialist with German

Salary
Full relocation package including apartment + TBD EUR
Location
Europe sea side (to be provided)
Job type
Full Time, Permanent Job,
Language requirements
English, German,
Sector
Customer Experience Management

THE EMPLOYER

If you love sports and/or you are passionate about fashion this is a rare opportunity to work alongside a world leather-like Nike, one of the best-known corporations worldwide in its sector.

Working for a top corporation in its sector employing over 230.000 employees worldwide you will be positioned in the major league of  Customer Experience Management, covering geographical locations like France, Lebanon,the United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Egypt,United Arab Emirates, Russia, Sweden, Germany, Poland, Slovak Republic and Czech Republic. Receiving best employer awards and recognition in consecutive years 2015 to 2018.

THE OFFER

  • Very competitive remuneration
  • A shared apartment provided by the company (utilities, internet, and cleaning included)
  • Initial flight expenses refund
  • Pick up from the airport
  • State of the art and prime location beachside office premises
  • Fantastic cantine overlooking the water
  • Administration of the legal side for the relocation is provided in the office
  • Free annual flight to the homeland
  • Free language courses, water sports lessons, soft trekking, football tournaments, volleyball, and many more activities.
  • 3-4 weeks of initial training to get you started with confidence
  • Monday to Friday standard office hours
  • Opportunity to watch movies while at work
  • More benefits to be provide

THE ROLE

With comprehensive training, we will make a specialist in the market out of you. In no time you will be helping customers to optimize their product experience making a significant impact on the brand business.

Within your role, your responsibilities will be:

  • Product information and technical support including optimization and overall experience.
  • Provide tailor-made solutions and customer satisfaction.
  • General inquiries with regards to customer needs.
  • More details to be provided on a One2One basis

THE IDEAL JOB FOR YOU IF YOU ARE

  • Advance to fluent in German and good level of English;
  • Interested in web or home entrainment market, streaming and similar.
  • Strong in communication and listening skills;
  • Of creative decision-making skills and proven ability to work independently;
  • Of positive mindset;
  • Experience in telephone customer support (preferred but not a must).

 

HOW WE WILL ASSIST YOU TO BE HIRED

  • Individual one2one discussion of your priorities and preferences in terms of career choice
  • A comprehensive explanation of how the selection process works
  • Individual one2one assistance and consultation to be successful during your interview
  • Support with documentation before your trip
  • Post-destination arrival monitoring to assist you if necessary
  • Onboarding monitoring in case you require assistance
  • Post-employment start follow up

 

WHY NOT RELOCATING TOGETHER WITH YOUR FRIENDS? We can also assist you with this possibility!