HR Specialist Total Rewards

HR Specialist Total Rewards

Salary
37.000 - 43.000 CZK
Location
Czech Republic
Job type
Full Time, Permanent Job,
Language requirements
Czech, English,
Sector
HR
Start date
03/06/2019

WHO WILL YOU WORK FOR

We work together with our partner, a Fortune 300 corporation, world leader in business consulting in the fields of Finance, Telecommunications and Informatics, holding operation centers in over 50 countries worldwide supporting a wide range of business disciplines. The support operations center in Prague employs over 700 employees across 5 divisions and business segments, support services and internal operations.

YOU WILL RECEIVE

  • 37.000 CZK – 43.000 CZK per month / DOE (depending on experience)
  • Extensive corporate benefits package including home office and flexible working hours
  • International working environment
  • All relevant training and coaching for your continuous professional growth
  • Accessible and supportive management
  • Free refreshments in the workplace
  • Social events and team building activities
  • State of the art office building in centre of Prague and central Bohemia

WHAT YOU WILL DO

The HR Specialist responsibilities include coordinating and administering specific CSS HR process/scope areas, such as payments and allowances, pensions, benefits, car and performance management alongside adherence to Service Level Agreements (SLAs) and Operation Level Agreements (OLAs), preparing HR documents, collecting data and compiling reports, updating process instructions and communicating with stakeholder.

Within your role, some of your key responsibilities will be:

  • Investigating, assessing and recommending solutions to employee queries
  • Interpreting company policies and procedures, and advising employees and managers accordingly
  • Leveraging standardized global processes, tools, and technologies to ensure a quality service
  • Case management, analysis, tracking, and documentation
  • Managing day-to-day assigned tasks in accordance with SLAs, and OLAs
  • Partnering with level 1 and 2 colleagues on areas of multiple touch points
  • Setting quality standard principles and providing likely solutions to BU obstacles
  • Suggesting practical solutions to day to day issues
  • Participating in projects and migrations as needed
  • Taking ownership and accountability of assigned tickets, whilst working collaboratively with other internal HR/Payroll/DM/Finance functions as required

THE IDEAL JOB FOR YOU IF YOU HAVE

  • A Bachelor’s degree in HR Administration, Business Administration, or related field
  • Case management expertise
  • The ability to manage multiple tasks
  • A demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion
  • Excellent verbal and written communication skills in English (additional languages are advantageous)
  • Must be able to successfully interact with all CSS departments
  • Exceptional customers focus and service orientation
  • Excellent interpersonal and conflict resolution skills
  • The ability to work independently and as part of a team